| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
4.0 / 5
Robert [Stamford, GB]
on 24/08/2009
(Mature couple)
Overall: Food had been better before! (108665635)
3.9 / 5
Anonymous
on 01/06/2009
(Family with older children)
Restaurant food was excellent, although sometimes difficult to understand what was going to be served down to our limited french. Plenty of options on the breakfast buffet.
No kettle in the room, I had to ask for one and we did not always get cups replaced after old ones had been taken. Food was a bit expensive. Bacon and scrambled eggs at breakfast were not always replaced quickly. Drinks from the bar were very highly priced.
Overall: Pleasant surroundings and nice clean hotel, reception staff were helpful and courteous. (107836840)
4.1 / 5
Anonymous
on 22/12/2008
(Mature couple)
Overall: WE had a very pleasant stay and will certainly stay there again (107921227)
4.1 / 5
John [Hemel Hempstead, GB]
on 05/12/2008
(Mature couple)
Usual friendly service,room always welcoming.
(107304220)
4.7 / 5
Anonymous
on 03/11/2008
(Mature couple)
Reception/Concierge were very helpful with recommendation and making booking for a specific restaurant in Etaples.
Long queue for breakfast on Saturday morning. Lounge/Bar area was cold.
Overall: Very good overall (107406415)
4.3 / 5
Colin [Kings Lynn, GB]
on 17/06/2008
(Mature couple)
Overall: A very good 3*** hotel, even better this time around. Staff excellent. (97490802)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.