| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.7 / 5
Anthea [Beaumont, CA, US]
on 14/10/2009
(Mature couple)
Staff were all super friendly
Convenient location
Overall: Good value for money, we invited relatives to Sunday lunch and the food and service were excellent. Local aunt wil probably book a group event in the spring at the hotel. (108424773)
4.6 / 5
Andrew [Nuneaton, GB]
on 20/09/2009
(Mature couple)
(108558283)
3.4 / 5
Anonymous
on 24/07/2009
(Group of adult friends)
lovely location, the meadow was an excellent place for children, room we had was lovely and has a great view of the meadow. The pub has variety of good ales.
no one in the hotel knows about The Down House, yet all the guests we met, were actually staying at the Crown for the purpose of visiting the house!! Evening meal was not great, we saw one of the customer sent the food back. Breakfast was good and substantial. We had to pay extra for open Accom key for £15 per night which we didn't know until we checked out!
Overall: Room and location are very good. Food need a lot of improving. (107916075)
2.3 / 5
Ian [Hinckley, GB]
on 07/07/2009
(Family with young children)
Breakfast drinks--tea should be in pots not a tea in a bag in a bag a cup
Coffee also in a pot not by the cup
Overall: not good (107771957)
4.7 / 5
Anonymous
on 07/05/2009
(Solo leisure traveller)
(107497833)
5.0 / 5
Ann [Chelmsford, Essex, GB]
on 25/04/2009
(Mature couple)
All went very well
Overall: enjoyable (107720700)
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