| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Nigel [Richmond, GB]
on 10/11/2009
(Solo business traveller)
Pleasant Room & reasonable food, good location
Dirty carpets in entrance and corridors
(108458764)
4.6 / 5
Anonymous
on 25/10/2009
(Same sex couple)
Excellent location for visiting Historic Dockyard.
Good food.
Comfortable, spacious room.
Friendly and efficient staff.
(108272673)
3.4 / 5
Claire [Blunham, GB]
on 28/09/2009
(Solo leisure traveller)
good service nice staff lovely room
bathroom needs attention, the plug was full of grime and mould, as was the shower matt and around the shower trim. Also attention needs to be paid to dirty marks around the bathroom mirror and light switches.
Overall: good (108878125)
3.7 / 5
maxim [filey, GB]
on 18/08/2009
(Mature couple)
(107413230)
3.9 / 5
michael [West Malling, GB]
on 12/08/2009
(Young couple)
breakfast and view and speed of service
bathroom cleanliness could have been better
Overall: would recommend it for a short stay as value for money and service was generally good (108452537)
2.4 / 5
john [crowborough, GB]
on 09/08/2009
(Mature couple)
Restaurant not acceptable, Food bad
Overall: Adequate for purpose (108858809)
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