| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
easy check-in, friendly staff, ample car parking facilities,Good location for town centre
Breakfast was ample & plentiful would have preferred to have option of getting eggs done fresh to order as ones available were always hard.
Overall: hotel was sufficient for stay, I was in rooms which were classified as standard , travelled with 1 small dog,rooms were clean & comfortable but would have benefited from modernisation. Unfortunately weather was against us when we stayed in fort william (108247606)
Very satisfactory. Food and service very good.
Shower head needs readjustment.
TV handset has too many controls missing, and so cou;d not decrease volume
Overall: Very satisfactory (108207638)
Hotel close to all local amenities and station
General age of the hotel- lack of air conditioning in the bedrooms; extractor fan in the bathroom; size of lift & position in relation to the majority of the bedrooms; no tv remote control & lack of access to tv stations.
Overall: Stay was pleasant but could have been better if some of the foregoing improved. (108230932)
location,food and service was good.
Too expensive
Overall: Hotel is probably the best in Fort William, but would try to stay at the Best Western for less money. (107601044)
Staff were very helpful. The breakfast was excellent
The lift needs modernising
(107801809)
(107647386)
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