| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel |  4.6 / 5 |
| Guest Rating | 4.4 / 5 |
3.7 / 5
Anonymous
on 01/11/2009
(Mature couple)
Staff keen to help.
Full english breakfast was acceptable but I've had so much better elsewhere.
(108188242)
5.0 / 5
Anonymous
on 05/05/2009
(Solo leisure traveller)
A very warm welcome awaited. The attention and service were perfect and no member of staff was instrusive.
No bad points at all.
Overall: I haven't stayed at Wood Hall for many years. My memory did not let me down. Everythinbg was just perfect and thanks to all for that. (107327063)
4.6 / 5
Anonymous
on 23/03/2009
(Mature couple)
Most of the staff were excellent, only a couple did not meet the grade. The food was brilliant and the setting wonderful.
There was a fuction on the Friday night, we found it difficult to park when we arrived back, and were woken up 5 times by the really excessive noise both inside and outside, it took three phone calls before obtaining the reception to complain finally got through at 1.20 in the morning. The receptionist on duty on the Saturday morning was a bit miffed I think when we complained about the noise, in fact he watched as we struggled through the door with a case and bag, previously other staff had rushed to open the door when we were carrying nothing.Food a bit pricey
Overall: We enjoyed our stay very much the staff had been excellent and the weather good, it is a lovely setting which we had picked with care to celebrate our 47th wedding anniversary, but the excessive noise on the Friday evening really put a dampner on what had been a perfect week (107798185)
3.3 / 5
Anonymous
on 04/03/2009
(Mature couple)
(107635034)
3.9 / 5
Anonymous
on 28/10/2008
(Mature couple)
Good location, nice room, good breakfast
No access to health club treatments (needs to be booked in advance!)
Room had a problem with house flies? I killed four. Fit fly screens to windows or find source.
Overall: Only stayed one night, was nice change to "Regular Hotel" (107672668)
4.3 / 5
Catherine [Sandbach, GB]
on 18/07/2008
(Same sex couple)
Reception staff were courteous and helpful as were the breakfast staff. hotel was in a lovely position with fantastic views
Although we enjoyed our meal we thought that some dishes were over-priced for the amount given i.e. 2 scallops for
Overall: Overall very happy with our stay and would probably book again. (97347163)
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