Grand Metropole, Blackpool

3.9 / 5 Anonymous on 02/11/2004 (Group of adult friends)

The hotel is ideally situated to allow senior visitor to walk to the shops in Blackpool.

Unfortunately, only two small lifts (4 to 8 persons).

Overall: The hotel provides nighly entertainment, starting at around 9.30pn, within the hotel, including a short period of prize bingo which starts at around 8.30pm. This allows senior guests the opportunity of not having to leave the hotel in bad weather. Equally, the lounge areas of the hotel provide sufficient space to relax in during the daytime. The hotel has two restaurants as well as a Coffee Shop in the conservatory / entrance area.  (1606639)

1.0 / 5 Anonymous on 14/10/2009 (Group of work colleagues)

told 2 days before break started that we did not have any rooms

Overall: what stay  (108482353)

1.0 / 5 Anonymous on 14/10/2009 (Group of work colleagues)

was told 2 days before break started that we had no rooms

Overall: what stay  (108638784)

3.7 / 5 Anonymous on 06/10/2009 (Group of work colleagues)

Fab location, Buffet breakfast which is better that the usual 1 egg and 1 bacon.Large clean room. Someone mentioned ex Butlins hotel.Stayed in a lot worse. 1 min walk to the Merry England bar north pier.

Depends what your looking for as some say that Grand its not.Overall a good clean hotel that does the job for a few nights away. Breakfast finishes at 10am which is a little to early if you have had a drink the night before.

Overall:  Went with a group of lads but would stay for a weekend with the wife.  (108405155)

2.1 / 5 Georgi [Ilford, GB] on 18/08/2009 (Mature couple)

Location

Receptionist at check-in not helpful as did not know where I can park my car over night. Simply said he drives to work and does not know local car parks. Receptionist in the morning did not have a change for £5.00 ( as I had to wake up before 8am in order to put some money in the parking meter). Housekeeping department below any standards. New bed linen was just dropped on the floor in front of each room, the dirty linen was next to it ( that what I saw on the second floor in the morning. THIS IS HEALTH AND SAFETY ISSUE !!! Waiters in the restaurant started to clean the tables before 10am. Did not feel welcome in your breakfast restaurant at all.

Overall: Excellent location, but service is bellow any standards.  (108601070)

2.4 / 5 Gary [Coventry, GB] on 13/08/2009 (Young couple)

Great Location, good view from the room (but we paid extra for that), thats about it.

The whole hotel smells like an old peoples home and it seems is mainly used by the elderly and their disadvantaged offspring, the Premier room we had was large and clean but only decorated to the standard of a normal room in any other hotel and the bathroom had a broken light and toilet roll holder. The service in the restaurant was non existant, even the Premier Restaurant.

Overall: Like a lot of Blackpool the whole hotel oozes faded Victorian grandeur but it's a lovely building and could be a fantastic hotel with a little money and more importantly a rise in standards across the board and a manager who knows the meaning of first class service.  (107669920)