2 star

Ealing Guest House, London

27 South Ealing Road, London, W5 4QT

Guest Reviews

Summary of Guest Ratings

Check-in process 2.8 / 5 2.8 / 5
Working order of facilities / equipment 2.2 / 5 2.2 / 5
Overall value for money 2.3 / 5 2.3 / 5
Performance of staff 3.0 / 5 3.0 / 5
Your room 2.0 / 5 2.0 / 5
Overall experience 2.2 / 5 2.2 / 5
Order and cleanliness of the hotel 2.2 / 5 2.2 / 5
Guest Rating 2.4 / 5 2.4 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.1 / 5 1.1 / 5 Jonathan [NORTH WALSHAM, GB] on 26/10/2009 (Young couple)

TV in room (Signal ok on a few channels). Kettle, teabags, coffee and mini fridge with milk in room.

Very very bad smell throughout. Very unclean bathroom in state of disrepair. Poor water pressure so shower not possible, no plug for bath. No curtain in bathroom (so you are visible from outside while trying to shower). Heating not working in room. Noisy (busy road outside). No curtain (roller blind that does not keep the light out).

Overall: It was a cheap bed for the night, but would not recommend. Would not stay again.  (108389452)

2.0 / 5 2.0 / 5 Anonymous on 23/10/2009 (Other)

Beer fridge, warm room, parking to front, close to underground

Bathrooms were awful, no blinds, shower curtain, young girl on check-in clueless. No facility to pay by card, basement room first occupied for 2 minutes-window lock broken, check-in unaware, or maybe they were? curious.

Overall: cheap room, basic facilities, ok-ish. Make sure you have enough cash, no other payment form accepted. Bathrooms could do with a complete overhaul.  (108280612)

1.9 / 5 1.9 / 5 Anonymous on 21/09/2009 (Group of work colleagues)

$50 for a room for 3 people was the only good point

Poor parking (we had to park on one of the side streets and ended up getting a ticket because of it), the hotel wasn't very well looked after, the whole place seemed very unprofesional e.g. the check in desk was a shody desk located in a kitchen type room, our heating was turned on through the night with no way of turning it off, our window handle has falling off, the bathroom facilites weren't the best with untidy looking appliances and a lock on the door which din't look the most stable.

Overall: Wouldn't recommend this hotel to anyone who is thinking of staying more than 1 night, thankfully we were only there for the night but even was too long.  (108476569)

2.6 / 5 2.6 / 5 William [Norfolk, US] on 15/09/2009 (Mature couple)

It was a good price for London, and it is close to a Tube station, near Heathrow. The room was simple but quite. We had to leave very early on Saturday to catch the plane so being near the tube is nice.

When we got there they would not take a credit card as they have advertised and done before( I have stayed here before) I was lucky I tried to pay in advance because this was the end of our trip and we never carry that much money in cash. We had to take out a cash advance from our card( which throws it into a higher interest rate than a charge, plus a fee) they did deduct 10 pound off for the fee. But we still payed more in the long run. I feel they should have notified us before hand. I probably would have switched hotels. I purposely booked hotels that only took credit cards.

Overall: Not good because of above. This was a bad ending of a very nice trip overall.  (107746564)

1.1 / 5 1.1 / 5 Julian [Nottingham, GB] on 14/09/2009 (Young couple)

The room that I checked into wasn't secure, as the window catch was broken. I was shown into two other rooms and none of the rooms had a working latch. I told the receptionist that I could stay in a room which wasn't secure. I declined to stay, asked for my money back, but was refused.

Overall: Dreadful.  (108301954)

1.0 / 5 1.0 / 5 Karl [Burton on Trent, GB] on 01/09/2009 (Family with older children)

The only good point about this hotel was the booking process

On arrival at the hotel as soon as we drove onto the driveway was "oh no". We went inside, the office was very basic and we could not pay by card as it said the systems were down. Going up to the room was not a good impression as it was all old and looked like the place was not taken care of. We assumed we were en suite but it was a shared bathroom and that was disgusting.The floor was all uneven,the walls had all holes in it, the bath and shower looked like nobody used it as it was just disgusting. The breakfast that you were given was a do it yourself in your room, there was 3 of us and in the fridge in your room was 3 sandwich bags with 2 slices of bread each to do your own toast, 3 butter pats and 3 boxes of cornflakes and then you would have to sit on your bed to eat, we did not bother, we went out for breakfast. Our visit was a 2 night stay but after we had been to see the Walking with Dinosaurs the next day we cut our stay short and went home.....very disappointed.

Overall: A very disappointing weekend break and i suggest that if websites are going to advertise these sort of hotels they should check them out 1st as to me that place would be more suitable for giving the homeless a bed for the night to get them of the streets.  (108558716)

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