| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
3.1 / 5
Anonymous
on 25/05/2009
(Family with older children)
price, clean
the front office is not very kind
Overall: quite good (107580258)
2.1 / 5
Anonymous
on 24/08/2008
(Young couple)
Friendly staff
The hotel is proclaimed to be a "Non-smoking" hotel. THIS IS NOT TRUE! It is VERY clear, that the guests of the hotel have been smoking a lot in the rooms!!! The walls in the two rooms we saw were nicotine-yellow and there were a very distinct smell of cigarette smoke... (A funny thought: How come all the rooms in a non-smoking hotel have cigarette ash-trays???)
(107291501)
4.7 / 5
ian [london, GB]
on 20/07/2008
(Mature couple)
Very clean very friendly piecefull
More motel than hotel, area not very well supported with public transport, " we did not have a car"
Overall: Exactly what you would expect for the price, will visit again. (97717012)
2.7 / 5
Anonymous
on 20/06/2008
(Mature couple)
The reception staff spoke no english and it was difficult to communicate.
Overall: Fair (97530010)
4.3 / 5
mandy [kings lynn, GB]
on 06/01/2008
(Family with young children)
(97401948)
4.1 / 5
Trina [London, United Kingdom;GB]
on 30/09/2007
(Young couple)
Cheap, friendly staff, easy to get to the city - great!
(99578901)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.