| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.6 / 5
Anonymous
on 17/11/2009
(Mature couple)
(108901486)
5.0 / 5
Anonymous
on 03/08/2009
(Young couple)
Good value through active hotels booking.
Courteous staff and well presented rooms.
(108594460)
4.9 / 5
Anonymous
on 11/05/2009
(Group of adult friends)
The website was very helpful in finding an appropriate hotel for our needs.
The hotel was very good value for money and very clean.
The only down side was that the hotel only gave us one face towel & one bath towel between three of us!!
Overall: Very pleasant stay & helpful staff. (107663419)
3.0 / 5
Anonymous
on 10/05/2009
(Solo business traveller)
Staff were not aware that I paid for this hotel on the internet so I have had to pay for my stay twice and now must go through the process of looking for a refund which is not acceptable
(107437878)
1.9 / 5
Anonymous
on 28/04/2009
(Mature couple)
Comfortable bed
Most staff pleasant & friendly
Reasonably priced
Good Information Pack in room
Front of house staff;
Lack of privacy;
Poor lighting in room;
Bathroom tired, shabby & grubby floor
Breakfast £9.95 per head and standard not particularly high.
Overall: We wouldn't stay again shame though, as it is perfectly located to friends and family and is resonably priced, but is it reasonably priced because the standard has dropped? This hotel used to be a flag-ship, seems that flag is now flying at half mast....a real, real shame. (107633784)
4.3 / 5
Anonymous
on 15/02/2009
(Group of work colleagues)
(107662894)
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