| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
[wath upon dearne, GB]
on 11/10/2009
(Solo business traveller)
always made welcome by profeessional and polite staff
Overall: excelle nt (108166157)
3.0 / 5
Anonymous
on 05/10/2009
(Solo leisure traveller)
(108531819)
4.9 / 5
Anonymous
on 26/08/2009
(Mature couple)
excellent room, fantastic food, staff very friendly and accomadating. Check in speedy.
sink in bathroom was broken, and a fridge in the room would have been nice.
Overall: very pleasant experience, have stayed before, and would recommend to a friend (108759682)
4.0 / 5
Anonymous
on 30/07/2009
(Mature couple)
All aspects of the stay were very good.
There was no advice given at check in in relation to the facilities of the hotel and where to find them. i.e. where the pool was or the restaurant facilities apart from breakfast.
Overall: I thought the hotel was of a very good standard. Staff were helpful when needed. The hotel was not central to Belfast which I wanted but for someone without a car public transport was not available and therefore a taxi would necessary. (108428278)
4.1 / 5
Anonymous
on 16/07/2009
(Solo leisure traveller)
(107351910)
3.3 / 5
Joan [Bangor, GB]
on 07/06/2009
(Solo leisure traveller)
Very clean & brigth open spaces
Very poor sinage for disabled parking & should have one way route to main entrance much more clearly marked. At on point when observed from veranda it looked lige dodgem cars as people going all sorts of ways
Incorrect name inhotel computer (correct on your booking e-mail) though told, this was not amended on key card or other places.
Meal was chicken with wild mushroom sauce which I am unable to tolerate, asked for one without this sauce, whole chicked fillet with no alternative was very, very dry.
Overall: Satisfactory but not brilliant (107580006)
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