| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
Accommodation was good, clean and adequate for the price paid.
On arrival, the reception/manager tried to place us in the B & B across the road, for the same price but no ensuite.
Overall: On arrival, the reception/manager tried to place us in the B & B across the road, for the same price but no ensuite. The tariff across the road, of course is much lower, but we were expected to pay the same price. We were told and assured that it is part of the Comfort Inn chain!!! (1677950)
(1500415)
(108837579)
(108893884)
Very helpful as we had an early start so staff organized an earlier than
normal breakfast
Little noisy as being alongside main Victoria station
but we needed easy access to Victoria coach station.
Overall: Very exceptable hotel for a night stay. Clean and helpful staff. (108532275)
was upgraded to small double from single. Good staff at check in, nice room,very clean, although stuffy.
Breakfast OK
Overall: Good, felt safe (108984957)
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