| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.7 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  4.6 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
Brian [Winchester, GB]
on 30/09/2008
(Solo business traveller)
Good Hotel
Charge for using a credit card!!!
Overall: Good 4 * Hotel. nice and quiet (107262776)
3.9 / 5
walter [coalburn lanarks, GB]
on 12/07/2008
(Group of work colleagues)
(97904097)
5.0 / 5
stuart [london, GB]
on 07/01/2008
(Mature couple)
excellent dining and a relaxing and comfortable atmosphere. The staff were polite, friendly and ensured a wonderful overnight stay
nothing
Overall: We would reccommend the hotel to anyone wanting to stay in a very very good 4 star hotel. After leaving, we wished we had booked for a few more nights just to enjoy the warm, friendly and comfortable atmosphere. (97993662)
5.0 / 5
Karen [Ballindalloch, GB]
on 29/04/2007
(Young couple)
The hotel was spotless and beautifully decorated. Nothing was too much trouble. The bedroom was very well furnished with added luxuries. The en-suite was superb, very spacious with bath and a huge shower.
We couldn't fault the hotel.
Overall: This was a great luxurious stay near all the amenities in Inverness for a romantic mid week break. I'm very glad we booked online through Active Hotels as we saved a third off the accomodation price. (99535688)
4.6 / 5
Anonymous
on 25/04/2007
(Mature couple)
excellent room smart decor
Overall: 1) fitness suite, pool would be invaluable bearing in mind location, distance from town centre 2) Breakfast did not offer a hot option for vegetarians, buffet style for this would have been nice too. (99476103)
3.7 / 5
Akira [Shinjuku-ku, Japan;JP]
on 30/07/2006
(Family with older children)
Fabulous interior.
They offer a teapot, but no tea leaf, just tea bags!
They didn't have ice jugs. When we asked for ice cubes, they put them in glasses, not in an ice jug.
Overall: We arrived very late at the hotel, but we found that we should have arrived earlier to enjoy the beautiful stay there much longer. Good location, and the directions on the road was perfect. (3305080166)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.