| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
Anonymous
on 10/11/2009
(Mature couple)
Very impressed by reception area, comfortable chairs, TV screen, bar etc. Clean and well cared for. Breakfast area rather short on space, in rush hour 9am -10am.but problem overcome by sitting in lounge area.Quiet corridors during the night, or were we just lucky?
Had to ask at reception for book of hotels, none on display racks, perhaps they should be more readily available.Towels for two people should be an automatic provision.
Overall: A very good find on the internet. Enjoyed our stay enormously.The local pub with restaurant facility was a bonus. (108208315)
4.0 / 5
Anonymous
on 28/10/2009
(Solo leisure traveller)
(108254057)
4.1 / 5
Anonymous
on 13/10/2009
(Solo leisure traveller)
(108986699)
4.1 / 5
Janet [Berkhamsted, GB]
on 07/05/2009
(Mature couple)
Decent sized room, power shower, quiet, good location, easy to find.
Limited channels on non-widescreen TV, toiletries a bit cheap, tea/coffee tray a bit sparse.
Overall: Compared with other Cardiff hotels the weekend rate is good value. Nearby bar/restaurant offers a good choice of dishes and wines at reasonable prices. Overall one of our more comfortable visits to the area. (107832982)
5.0 / 5
Harold [Kilmarnock, GB]
on 22/04/2009
(Group of adult friends)
very friendly staff, comfortable rooms, great breakfast food, good atmosphere.
Overall: very enjoyable stay. Would return to hotel if back in the area. (107923592)
4.0 / 5
Munem [Southport, GB]
on 17/03/2009
(Young couple)
(107453226)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.