| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
(97136885)
restaurant - poor - food poorly cooked and presented
(3304257953)
Clean, comfortable and user friendly
(2379888)
(1465577)
clean - attentive staff - no gigarette smoke rooms-nice grounds
failure to seperate private guests fom large coach party.resulting
in inadequate breakfast
Overall: having stayed at several mercure hotels in the past it was my first choice to ensure that the rooms were clean and the hotel was of a high standard.On this visit we had friends who would not have hesitated to criticise. They were most impressed and will no doubt adopt your chain on future visits.The only negative being the coach party which resulted in my male colleague bemoaning the fact that he wanted scrambled eggs prior to our long journey home. Thank you for a very enjoyable stay. (1285652)
Professional staff,friendly and helpful.
none
(1452099)
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