| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money |  2.1 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 2.1 / 5 |
| Overall experience |  2.7 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating |  3.1 / 5 |
2.7 / 5
Tim [Blackheath, AU]
on 23/07/2008
(Mature couple)
Clean
Noisy. Too many banging doors. The electrical outlets were not standard-this is very very annoying when you are trying to charge camers, videos etc
(97168502)
4.0 / 5
Anonymous
on 11/07/2007
(Group of adult friends)
the restaurant and food were excellent
no wireless connection in the rooms
(99100586)
2.1 / 5
Axel [Köln, Germany;DE]
on 25/06/2006
(Family with older children)
lousy hotel, no value for money
(3304849681)
2.4 / 5
Anonymous
on 01/06/2006
(Group of adult friends)
(3304656413)
4.0 / 5
Mark [Horley, United Kingdom;GB]
on 13/07/2005
(Solo leisure traveller)
Very clean and tidy and staff were friendly and helpful.
Please put televisions and coffee machines in the room.
Overall: The hotel is very clean and tidy and the staff were very friendly and helpful. However, facilities in the room are limited e.g. no television or coffee making facilties. (2174548)
3.7 / 5
Anonymous
on 14/07/2009
(Mature couple)
(107930947)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.