| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
Postion, close to town but quiet. Pool. Parking.
Hotel in need of refurb especially the decor, rather tired bathrooms. Need power showers and better air-con. Smelly corridors.
Overall: OK (108470436)
modern and clean
Overall: Good hotel. would like to have better directions to find hotel (97742453)
The Hotel was in a great position for exploring Biarritz, the accommodation and staff were excellent, everything just perfect.
(97790011)
location was great
(97773647)
spaciousness - quietness- staff helpfulness
(99875987)
Rooms are always comfortable. Inclusion of tea/coffee facilities & ironing board is a plus.
Bathroom was disappointing.
Overall: We enjoyed our stay, but only stayed one night as all of the other hotels in Biarritz were approx half the price as it was off-season. Hotel is in an ideal location for surfing as it's beside a great beach, while being only a short walk from the town centre. Staff were exceptionally helful at breakfast as we arrived just as breakast was coming to an end. All efforts were made to provide a full breakfast. Overall we enjoyed our stay & would recommend it. (99783955)
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