| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
3.4 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
good location, helpful staff
Hotel a bit "run down" - room (especially loo / shower) needs a refurb
(108496235)
3.4 / 5
Anonymous
on 22/09/2009
(Group of work colleagues)
Bed linen clean.Hotel had easy accsess at all the places we wanted to visit and in quiet loation.
Hotel decor needs update and cleaning.
Should have been informed about renovation work on one side and two over the road to our hotel.
Overall: The staff at this hotel are very good and friendly nothing was to much for them. Just keep in mind you only get what you pay. (107919250)
3.7 / 5
Anonymous
on 07/07/2009
(Solo leisure traveller)
(107855133)
3.0 / 5
Anonymous
on 05/07/2009
(Group of work colleagues)
Convenience to Oxford Street and buses
Will be better once all the repainting of all rooms is complete. Room 1 is partially repapered and painted is looking very bright and fresh
Overall: Welcoming and friendly staff and atmosphere (107871394)
4.7 / 5
William [Carmarthen, GB]
on 23/05/2009
(Solo business traveller)
Cleanliness, especially where it counts - such as bathroom areas.
Reception gave a good impression as soon as you came in - businesslike and friendly.
Excellent location.
The room was too small to have space for a chair. Not a problem for a simple overnight stay, though.
Overall: This is a well-run, helpful small hotel. Clean and neat, and very well situated. Breakfast was good, and the breakfast room tidy and well-stocked. Service was quick. You won't necessarily find enormous space in your room, but space is at a premium this far into central London, and at the price it represents very good value for someone looking for a dependable base for a short stay. (107696269)
4.4 / 5
Keith [Highams Park, GB]
on 01/12/2008
(Solo business traveller)
I made a mistake when booking online by putting in the incorrect date (a week into the future). When I tried to book in this was quickly picked up by your receptionist and a replacement room was allocated and the wrong booking, a week later, was cancelled without charge. No fuss was made and this was greatly appreciated.
The window in the basement room by the restaurant is draughty and so you must lose a lot of heat through it.
Overall: Fitted the bill perfectly (107542989)
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