Hedley House Hotel, York

4.9 / 5 Paul [Leyland, GB] on 05/11/2009 (Family with older children)

Friendly Staff

More powerfull shower would have been nice

Overall: Very Good  (108502776)

2.1 / 5 Anonymous on 05/03/2009 (Group of work colleagues)

Easy access to city. Quiet street. Friendly student-staff.Newspapers and magazines in comfortable lounge. Snacks available. Average breakfast. Held luggage for day after checkout.

Grubby un-ironed bed linen. Grubby towels. Curtains falling off tracks. Table lamp not working. Broken bath panel. TV channels in our 2 rooms differed. Hot tub not working. Discrepancy over charge after change to a smaller room had been agreed.

Overall: Disappointing - not as good as it looked on the hotel website. Adequate for our needs.  (107962715)

4.0 / 5 Anonymous on 22/02/2009 (Mature couple)

value for money. Cleanliness

Plain decor in room. Pizzas advertsied as home made and exceptional were clearly frozen and poor

Overall: ok  (107900959)

4.0 / 5 Anonymous on 13/12/2007 (Mature couple)

IT WAS CENTRAL TO THE CITY,AND IT WAS CLEAN & FRIENDLY. THE STAFF WERE VERY NICE & WOULD HAVE DONE ANYTHING FOR YOU.PLENTY OF INFORMATION ABOUT THINGS TO SEE & DO. ALSO THEIR OWN RECOMMENDATION TO PLACES TO EAT.

QUILT ON BED TO SMALL QUILT COVER TO SMALL,BREAKFAST NOT VERY GOOD QUITE MEAN ON THE BACON BREAKFAST ROOM TO PACKED.

Overall: OVER ALL A VERY PLEASANT STAY, JUST THAT ONE LITTLE THING OVER THE QUILT AND THE BREAKFAST. WOULD GO BACK AGAIN NO BOTHER.  (97692289)

5.0 / 5 Alex [Westcliff on Sea, GB] on 18/11/2007 (Solo leisure traveller)

clean, comfortable

noisy extractor fan in bathroom

Overall: I have just returned from a 2 night break at Hedley House Hotel in York. The hotel is well located about 3-5 min walk from the Minster, and is handy for all the attractions of the city. There seemed to be plenty of parking at the rear of the hotel although I came by train and found the hotel easy to locate about 10 mins walk from the station. All parts of the hotel were spotlessly clean and seemed to have been recently renovated. I was in room 3 on the first floor, which was a large double at the front of the hotel. The bed was comfortable with nice fresh smelling linen but it did seem to be 2 single beds joined together which meant there was a groove running down the middle of the bed under the sheet. The room was well equipped, with facilities for making hot drinks, a hairdryer and a modern flat screen TV with freeview channels. The en suite bathroom was large and clean with a heated towel rail and a shower over the bath. Toiletries were supplied. Breakfast was served in a nice bright room at the front of the house and was delicious!! There was tea/coffee, toast, cereal, fruit juice and cooked breakfast. The cooked breakfast was all grilled which made me feel less guilty about eating it!! All the staff that I met during my stay were polite, friendly and helpful. There didn't seem to be many other guests while I was there, but if the hotel was full there may have been some noise in the room while people were climbing the stairs as there was a gap under the door. The weather was very cold while I was in York but there was good central heating with radiator thermostats in the room which could be adjusted. I would definitely stay here if I visit York again and would recommend this hotel to anyone looking for somewhere clean and comfortable but excellent value for money to stay while visiting York.  (97749060)

4.7 / 5 Anonymous on 18/10/2007 (Young couple)

We stayed in self catering complex next door. Was nice but think the actual hotel rooms were nicer.Had our own kitchen.

Decor bit dated but really no complaints.

Overall: Overall great position. Close to town. Car parking. Great staff. Great breakfast.Actually pretty good on all scores.Outdoor spa looked inviting but didn't have time to use it. Pity.  (97176512)