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3 star

Best Western Grand Hôtel Les Capitouls, Toulouse

29 Allée Jean Jaurès, Toulouse, 31000
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.1 / 5 4.1 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.3 / 5 4.3 / 5 Anonymous on 05/06/2008 (Solo leisure traveller)

Excellent location. Proximity of garage. Friendly, helpful staff.

Pay for Movies. I tried two different movies and neither were watchable. Inadegate sound (I'm not hard of hearing!) and the films were broken up so badly I gave up after 15 minutes.

Overall: Good  (97282683)

3.3 / 5 3.3 / 5 henry [Malahide, Ireland;IE] on 23/09/2005 (Mature couple)

I had to wait several hours to get my room, when travelling thats the last thing one wants to hear..Sorry your room is not ready come back later..

Overall: I didnt like ehaving to wait for check in, there were no spaces for breakfast in the morning and the room was very noisey with people shouting outside during the night..  (2670927)

4.0 / 5 4.0 / 5 Anonymous on 05/04/2005 (Mature couple)

Convenient for the city - near to everything.

Breakfast was a little disappointing.

Overall: The hotel fulfilled its purpose. It would have been helpful to have known that there was a fridge in the room.  (2031727)

3.9 / 5 3.9 / 5 Dieter [Bad Salzuflen, Germany] on 11/01/2005 (Family with older children)

Friendly, helpful staff at the reception and restaurant

No food at the evening of the arrival day.

 (1790821)

4.1 / 5 4.1 / 5 itamar [tel aviv, Israel] on 17/09/2004 (Mature couple)

very nice loby

noisy front street

 (1360516)

3.9 / 5 3.9 / 5 Anonymous on 05/11/2009 (Solo leisure traveller)

situacion y limpieza del hotel

Me cargaron el desayuno en la tarjeta, cuando estaba incluido en el precio de la habitación. Muy mala atención del empleado al que tuve que rogar la devolución y tardó más de media hora en realizar: absolutamente intolerable.

Overall: Una estancia agradable estropeada por el incidente de cobrar lo no pactado.  (108391033)

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