| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  3.0 / 5 |
| Overall experience |  3.3 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.4 / 5 |
4.7 / 5
Anonymous
on 18/11/2004
(Other)
Room Clened very well everyday, helpful receptionist, excellent breakfast staff.
(1566841)
3.4 / 5
Gordon [Ventnor, GB]
on 29/09/2009
(Mature couple)
Ample parking, rooms appear to have been recently redecorated including new carpeting. Beds comfortable. Toilet and shower area were fairly new, shower worked very well. Ample breakfast but see below.
No bedside lamps, ceiling lights too bright and two were hanging off. No T.V remote and aerial hanging off. Cooked breakfast available but eggs and bacon were cold and tea only warm.
Overall: Adequate for a night's stay but the bad points really need addressing. (108674618)
4.3 / 5
Anonymous
on 22/09/2009
(Young couple)
the hotel was great very clean and friendly staff
the area wasnt great not much around
(107858368)
4.0 / 5
denise [ipswich, GB]
on 22/09/2009
(Mature couple)
very well looked after by reception staff and dinning room staff.
upset that the shower didnt work as i looked for a room with the shower in .
Overall: good just disappointed about the shower, (108705600)
3.7 / 5
Anonymous
on 27/07/2009
(Mature couple)
Staff was attending to our requests very quickly
clean bedsheets, room, towels
Why should I call to reception to say that there is no hand towel or no toilet paper in teh roon at all? It all should been sorted prior to our arrival
(107754090)
2.7 / 5
Anonymous
on 07/06/2009
(Family with older children)
the hotel was fairly clean, prices were resonable, travelling to the city was quite easy, although we should use several public transports
the english breakfast was terrible- one egg, ham and beans and sausage- every morning*there should be some variations: omelett, vegetables, tomatos etc.
the stair and carpets are horrify*there was firealarm in the last morning- that was frightening because of narrow stairs and corridors. the firedoor was closed by the lock.
Overall: the area was a littlebit indefinite, but we needed not to move in the late evenings so it did´t disturb us very much (107805322)
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