| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.6 / 5
Anonymous
on 05/06/2009
(Solo business traveller)
(107392984)
4.6 / 5
Anonymous
on 14/04/2009
(Mature couple)
Ambience, food, ,locatio
Bit expensive, shower was weak and variable temperature
(107316737)
4.6 / 5
Euryn [Ceredigion, GB]
on 06/04/2009
(Solo business traveller)
Friendly staff, stylish decor
room temparatur on arrival (too cold); undercooked egg at breakfast
(107795534)
5.0 / 5
Hazel [Southampton, GB]
on 20/03/2009
(Group of work colleagues)
Excellent location
Beautiful garden
Very helpful, friendly staff
Extremely comfortable
Breakfast service not up to the standard of everything else, but it was a lovely breakfast
Overall: Excellent (107570804)
4.6 / 5
PAUL [WORKINGTON, GB]
on 16/03/2009
(Mature couple)
A quality hotel in a good location.
A hotel of this calibre should not be charging extra for credit card payment - they don't do it at Premier Inns! I also dislike 'Service charge' being added to a bill. It's a nonsense: they have to serve a meal so it should be included in the price. You are then free to tip the waiter for exceptional service. A quality hotel should not be stooping to this level.
Overall: Our stay was overnight, but it was comfortable and the quality was of a high standard. (107523541)
4.4 / 5
Eric [Wickford, GB]
on 15/03/2009
(Same sex couple)
Beautiful building and garden. Breakfast in consevatory overlooking garden was a very pleasant experience.
Room and service slightly better than anticipated.
Overall: See good points (107703710)
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