Best Western Dower House, Harrogate
Bond End, Knaresborough, Harrogate, HG5 9ALGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
4.7 / 5
John [Stratford-upon-Avon, GB]
on 25/11/2009
(Solo business traveller)
(108348305)
4.1 / 5
eric [Galashiels, GB]
on 11/10/2009
(Mature couple)
Overall: Staying only one night is not long enough to give an honest opinion. (108908169)
2.9 / 5
Anonymous
on 09/10/2009
(Solo business traveller)
Reasonably priced. Sports facilities available.
Good room service selection.
Room decoration needed attention. Mattress extremely uncomfortable. No mobile reception on Orange or O2 networks. No BBC1 or BBC2 reception due to problems with signal on satellite system. No assistance offered or given to carry heavy bags to 1st floor bedroom.
Overall: very convenient for business appointment but overall rooms need attention. I had booked a superior room but it had areas of damp on the ceiling and an ancient mattress which was extremely uncomfortable and left me with a bad back the following day. (108611725)
4.7 / 5
Anonymous
on 11/08/2009
(Other)
(108161821)
3.9 / 5
Anonymous
on 04/08/2009
(Mature couple)
Professional staff, food ie breakfast was good and waitress was very friendly.
Ideally situated fational Trust sites.
Ammple parking at the rear which is not adequately signposted at the front entrance car park.
Bed was too small in length, despite my asking when booking for a long bed.
Overall: Very pleasant and I would return, if I could be guaranteed a longer bed! (108311283)
3.3 / 5
Anonymous
on 20/06/2009
(Family with young children)
The hotel, was very busy with weddings, which left 1 member of staff running the front desk as well as the bar, when it was very busy.
I also ordered a baked potato for a quick lunch before the wedding, and when it came it was cold!
(107128174)
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