| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
Frederick [Hockley, United Kingdom]
on 10/08/2004
(Mature couple)
(1351575)
3.9 / 5
Andrew [Penarth, GB]
on 20/10/2009
(Family with young children)
(108533992)
4.7 / 5
Anonymous
on 07/08/2009
(Solo business traveller)
Clean room, well presented, staff very friendly and helpful.
A good selection at breakfast, however the hot buffet food was a little dry (i.e. had been out for a while)and probably needed to be checked and changed for fresh. The ventilation fan is on all night in the room, although it is quiet, it is also a little annoying when trying to go to sleep.
Overall: Very pleasant stay, would happily stay again. (108684767)
4.1 / 5
Joseph [Swanley, GB]
on 27/07/2009
(Group of work colleagues)
Overall: An efficient and pleasant hotel with good staff (108309329)
3.9 / 5
Elizabeth [Fareham, GB]
on 27/06/2009
(Mature couple)
(107414315)
5.0 / 5
Anonymous
on 23/06/2009
(Mature couple)
(107495839)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.