| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
Staff were very welcoming and friendly. Food was amazing. Bed was comfortable and I loved the little extras.... bathrobe etc
Overall: Excellent, would definitely stay there again and have no hesitation in recommending to others (108398805)
(108546400)
Friendly accommodating staff. Good breakfast.
Small bathroom, not alot of parking.
Overall: For a short stay it was fine. Might go with something more modern in future. (108913405)
all good points nothing was to much trouble would recommend this hotel to all
Overall: excellent (108821545)
Easy to book and nice helpful person on reception
Overall: Helpful staff on reception. (108624626)
Friendly yet efficient staff, Lovely room and bonus of bay window facing prom. Excellent restaurant
Unfortunately the outside door was beside my room and with it being so heavy, it banged very loudly every time someone came i at night which initially woke me up and then kept me awakwe in what was a very comfortable bed.
Also the shower room /toilet was really small and was just adequate since I was on my own
Overall: Very impressed with Southport and really enjoyed my stay (107947510)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.