| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
Anonymous
on 09/11/2009
(Mature couple)
Coffee at breakfast was very very weak
Bar prices expensive and 12% service charge added on is unwelcome to say the least
Overall: Decent hotel, nice rooms - 12% service charges are simply greed and a way of employers paying low pay and getting away with it (108914160)
4.0 / 5
Jan [London, GB]
on 02/11/2009
(Mature couple)
The most comfortable hotel bed I have ever slept in
Room decor a bit spartan - only one armchair
Overall: Excellent location, very froendly and helpful staff, excellent restaurant (108322659)
5.0 / 5
Anonymous
on 19/09/2009
(Solo leisure traveller)
It was a pleasant, spacious room.
There were no bad points.
Overall: I would certainly stay in the hotel again if I were to be in or passing through Manchester (108221706)
4.7 / 5
HILARY [Warwick, GB]
on 15/09/2009
(Mature couple)
We were upgraded on arrival - room was fantastic and check-in staff were extremely helpful.
We had full English breakfast included in the rate and am so glad we did not pay the full £13.50 each - the service in the restaurant was dreadful, and what passed for a full English was mostly cold. My partner's order was also incorrectly taken.
Overall: Would happily stay again as the location and the hotel itself were great, but would probably book on a room-only basis. (108818150)
3.1 / 5
Anonymous
on 14/09/2009
(Mature couple)
Decor and environment lovely. Some staff very helpful (e.g. on arrival when were told of power cut).
Most staff very friendly and helpful.
Breakfast waitress took a while to notice we were there. Barely greeted us before she pointed, wordlessly, to a table. Continued to look sullen throughout. Thank goodness the others were helpful.
Overall: Refreshing to stay in an older place. Nice architecture , high ceilings etc. (108598877)
4.7 / 5
Anonymous
on 22/08/2009
(Solo leisure traveller)
The softest most comfy bed in the world!
Could hear a few doors getting slammed.
Overall: Really enjoyed my stay, would definately recommend it to my friends. (108223629)
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