| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  2.9 / 5 |
| Overall experience |  3.3 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.4 / 5 |
3.0 / 5
Anonymous
on 11/11/2009
(Solo leisure traveller)
A very nice relaxed hotel with very friendly staff. Lovely mix of decor.
Only one small issues - I couldn't fill up the kettle from the taps - had to use my soup flask.
Overall: Nice hotel, bang in the middle of the Asian district. Lots of local Indian restaurants, but not a lot of other choice if you don’t like Indian food. (108977826)
3.6 / 5
Anonymous
on 03/11/2009
(Mature couple)
(108555808)
2.6 / 5
Anonymous
on 24/09/2009
(Solo leisure traveller)
Convenience. Cheap.
The room wasn't particularly clean and had a musty odour.
The bathroom floor wasn't clean either.
No room service.
(108779848)
3.6 / 5
Laurence [Braunton, GB]
on 15/09/2009
(Solo leisure traveller)
Staff friendly @helpfull
Hotel clean but could do with some T.L.C.
Overall: Reasonable (108573781)
2.0 / 5
Anonymous
on 10/08/2009
(Solo business traveller)
Staff very pleasant and friendly. Comfortable bed.
There was a terrible smell in the room that came from the bathroom. The decor was in a very poor state - there were stains on the floor and the wall. There was no lamp in the room - the only light I could have was the main light. When I asked where I could get the continental breakfast that was included in the price I was told that they were sorry but there wasn't one. The lock had been replaced at some point but the work done looked shabby and didn't inspire confidence - I worried about leaving things in the room.
Overall: Very shabby, dark room in serious need of redecoration. I hated coming back to the room because of the smell from the bathroom. (108205243)
4.0 / 5
Anonymous
on 05/08/2009
(Solo leisure traveller)
Staff were always pleasant and accommodating to what ever your needs.
Door closures could be improved to stop the doors banging.
Overall: Overall I had a pleasant and comfortable stay. (108526529)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.