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3 star

Castle Hotel, Ruthin

St Peters Square, Ruthin, LL15 1AA
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.7 / 5 3.7 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 3.7 / 5 3.7 / 5
Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 29/10/2009 (Solo leisure traveller)

 (108899085)

4.0 / 5 4.0 / 5 Victoria [Plymouth, GB] on 06/10/2009 (Young couple)

 (108232657)

4.7 / 5 4.7 / 5 Anonymous on 17/09/2009 (Solo leisure traveller)

Friendly and helpful reception lady who gave useful advice on directions and helped me to change to a quite room for me to stay for two more nights

For the 2nd night, a party in the pub next door was still on going after 1pm. As my room was with a window next to the pub, I could not sleep until the party was over. Signals for wireless internet connection was weak in some rooms.

Overall: Excellent service and value for money.  (108630671)

1.9 / 5 1.9 / 5 Anonymous on 14/09/2009 (Mature couple)

We didn't have to stay in the hotel long

Lack of staff in reception area, general lack of enthusiasm. Breakfast was appalling, completely cremated.

Overall: Lovely looking hotel from the outside, disappointing and tired on the inside.  (107608685)

1.4 / 5 1.4 / 5 Anonymous on 13/09/2009 (Young couple)

parking was good

The room and the Bed the bed was so so bad my back knacked

Overall: poor  (108303182)

3.9 / 5 3.9 / 5 Anonymous on 18/08/2009 (Other)

Bed was very comfortable, room was good and breakfast was excellent.

A lot of noise out in the square in the early hours of the morning. Very rowdy young people which I appreciate is nothing to do with the hotel but we were reliably informed that this is a regular occurence and other guests complained of this noise in the morning.

Overall: Overall stay was enjoyable.  (107750846)

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