Best Western The Wiltshire, Swindon
Vastern, Wootton Bassett, Swindon, SN4 7PBGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.3 / 5 |
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Guest Reviews
4.1 / 5
jean [cardiff, GB]
on 25/08/2009
(Group of work colleagues)
Pleasant surroundings, modern building with good facilities, excellent leisure facilities
a staff shortage on the morning after our stay badly affected service at breakfast and caused queues to check out
Overall: a very nice hotel in a lovely setting, hopefully staffing problem on morning after our stay was a one-off (108401572)
5.0 / 5
Anonymous
on 19/08/2009
(Mature couple)
helpful staff, pleasant atmosphere, lovely quiet area but lots going on in the venue
Overall: enjoyed our stay very much (107631253)
4.0 / 5
Ian [Birmingham, GB]
on 11/08/2009
(Solo business traveller)
Value - usually pay more for a hotel of this standard.
Excellent leisure facilities.
Good standard of room.
Cute (and sometimes telepathic) waiters.
Felt like a members' club - which it is.
Good food, but slightly overpriced.
Service in the restaurant slightly lacking.
(108423075)
3.4 / 5
Westley [Fareham, GB]
on 29/05/2009
(Mature couple)
1) No bottled water in room.
2) Upon booking in we found the room had faulty toilet which was constantly running water - very loud. Staff could not move us at the time as they had no access to computer which meant that we had to move room at 11.30pm having got back from party which was an inconvenience.
(107473273)
4.3 / 5
guy [bournemouth, GB]
on 13/05/2009
(Mature couple)
All good or better
Overall: A truly first class experience with excellent facilities in a superb position with magnificent views and surroundings. (107536761)
3.1 / 5
Anonymous
on 13/05/2009
(Young couple)
(107901735)
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