| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
(108738842)
All
Overall: Excellent (108464841)
Proximity to town centre.
Cleanliness and space in room.
Indoor swimming pool and other facilities.
Breakfast excellent.
Parking - when returning to hotel late evening very difficult to park.
Roadworks near hotel meaning we had to go all way round one way system to reach car park.
Shower in room poor.
Overall: We had a lovely time and were very pleased generally with the hotel. (108262262)
Overall: Excellent hotel we stayed as bed & breakfast (107639245)
Situated well for town centre. Spotless clean, very good service.
Overall: Stayed here now for our Autumn break for the last 4 years. The staff are very efficient. We stay on B@B basis because we like to frequent the different restaurants, the breakfast is excellent also the car park is a great puller for us. (108941334)
(108750167)
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