| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
Anonymous
on 27/10/2009
(Mature couple)
Room of good size; comfortable bed & pillows; friendly, helpful, customer-service oriented staff; safe parking facilities
Overall: Pleasant overnight stay; (108434753)
5.0 / 5
Anonymous
on 10/09/2009
(Family with older children)
I received a hearty welcome.
And I was surprised that our room was very beautiful.
(108356049)
3.9 / 5
Anonymous
on 16/06/2009
(Group of work colleagues)
friendliness of staff, helpfulness of staff, lovely interior decorations, nice bathroom toilettries
breakfast is too expensive!
Overall: it was good (107331148)
3.6 / 5
Anonymous
on 01/06/2009
(Mature couple)
Hotel staff solved our requirements very quickly every time.
Needed a bigger bed for two.
Overall: We liked hotel staff members during our stay. They are well-educated and trained as hotel staff. The costs might be a bit expensive but it is worth. I hope they will have king size bed for two people or two queen size beds in a room. (107349916)
4.1 / 5
Anonymous
on 28/04/2009
(Mature couple)
Staff Excellent
Overpriced
Overall: The staff could not do enough to help. Felt that the hotel was overpriced. (107379796)
4.7 / 5
Barry [Faversham, GB]
on 16/04/2008
(Mature couple)
The building, the staff. location, little touchs in the room such as the fruit and nibbles and the toiletries in the bathroom and the swimming pool in the basement. Quiet, warm and comfortable
For the money I would have expected breakfast to be part of the deal, to be charged for individual items for breakfast was both expensive and silly. 25Euros was way over the top.
(97402857)
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