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Home > United Kingdom > Wales > Gwent and Glamorgan > Swansea > Ibis Swansea

Ibis Swansea, Swansea

Fabian Way, A483, Swansea, SA1 8LD
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 4.1 / 5 4.1 / 5
  • Overall value for money 3.9 / 5 3.9 / 5
  • Performance of staff 4.1 / 5 4.1 / 5
  • Your room 4.1 / 5 4.1 / 5
  • Overall experience 4.0 / 5 4.0 / 5
  • Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
  • Guest Rating 4.1 / 5 4.1 / 5

Guest Reviews

3.6 / 5 3.6 / 5 Diana [Leiderdorp, NL] on 10/11/2009 (Mature couple)

 (108597438)

3.3 / 5 3.3 / 5 Anonymous on 01/11/2009 (Other)

Easy to find - simple to check in - good staff

Room could of been cleaner and road noise was an issue - also in room internet access was not working

Overall: Okay  (108670571)

4.4 / 5 4.4 / 5 Khalid [Manchester, GB] on 17/10/2009 (Solo business traveller)

 (108971815)

4.3 / 5 4.3 / 5 Anonymous on 11/09/2009 (Mature couple)

good location for swansea good value for money.

nothing to complain about

Overall: good value otel which is what we wanted for one night.  (108438024)

2.3 / 5 2.3 / 5 Anonymous on 08/09/2009 (Group of adult friends)

Nice breakfasts.It looked lovely

My quilt cover was ripped so when i got in bed it was uncomfortable. Yhe soap dispenser was empty. minimal amount of coffee/tea

Overall: fine.would stay again if necessary but if longer would request change for problems  (107777135)

4.0 / 5 4.0 / 5 Irene [Haverfordwest, GB] on 10/07/2009 (Family with young children)

Helpful local lady at reception gave me a drink of water on our arrival as we had walked from railway station, not sure of where hotel was from centre. made sure we had extra pillows, could use the key card correctly and got us a twin room which we booked instead of double that was given to us.

Manager not very interested that we were hot & tired. Gave us a double room although we had booked twin and sent us to 1st floor when apparently ground floor rooms were available.

Overall: Good but personell enhanced by the local lady who worked there.  (107719045)

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