| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
(108926093)
(108117579)
(108268208)
Beautiful hotel and grounds. Well kept. Attentive staff. Food was good. Breakfast, too. Thank you for the air conditioning in hotel rooms; it was hot outside. Internet access good.
No hand washcloths (may be a cultural thing in the UK) in the bathrooms. No ironing board or iron in the room. High school leavers' ball seemed to be going on. Someone at the hotel could have helped to direct traffic to the side of the hotel. The teens were all over the road and we had to wait a while for the limos to get through. Wish Internet access was free or limited.
Overall: Beautiful lodging and location. (107634005)
What a wonderful experience! We love this historic mansion surrounded by emaculately groomed grounds alongside the Thames. The bar, restaurant, patio, furnishings are all charming & lush. Our room was large, clean & quite comfortable. Thanks for the lovely view through our windows. All employees were friendly & helpful.
The only things we might have liked would have been washcloths & an ice machine somewhere in our building - yes, we are Americans.
Overall: Fabulous! This was our second visit to Oakley Court but not our last. (107536252)
The concierge was outstanding.
Room not ready until 4 pm, charged for childrens breakfast having been told each day that breakfast was included in the room rate.
(107912174)
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