| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
1.0 / 5
Anonymous
on 18/12/2004
(Group of adult friends)
(1490881)
1.0 / 5
Anonymous
on 13/12/2004
(Group of adult friends)
(1635375)
3.3 / 5
Heidi [Panama City, US]
on 21/11/2009
(Group of adult friends)
The room was adequate--a bit worn, but comfortable and clean. Location was good for the sights we wanted to see and we felt safe walking at night. Very close to a lot of good shopping, if that's what you like.
The staff was never very friendly, unlike other hotels we stayed in on our holiday. Very few smiles and would only help if necessary. They seemed unhappy to be working there. I paid alot of money to come on vacation and we were very excited when we checked in, but the mood lessened the happy atmosphere.
Overall: Overall, our stay was nice and worked well for us. Would be nice to see a friendlier staff if we ever get back there. There are alot of people out of work, and a lot of ones who are grateful for their jobs, and it shows! All things considered, I would stay again, but with fewer expectations. (108568559)
4.4 / 5
Anonymous
on 23/10/2009
(Solo business traveller)
Small suite of rooms
No heater in bathroom
Overall: Excellent. I intend to return the next time I am in London (108988734)
1.0 / 5
Anonymous
on 24/09/2009
(Solo business traveller)
Overall: Horrendous hotel- dont know how it is even classed as a hotel...more like a grotty bedsit! Disgusting facility, unhelpful staff, would never set foot in the place ever again! Wouldnt put a dog in it! (108781434)
3.4 / 5
Anonymous
on 21/07/2009
(Family with young children)
(107858467)
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