| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
(97794639)
Not the first time I stay at this hotel and I recommend it to everyone.The staff is excellent and the position in the city of Puerto de la Cruz is very convenient.
Maybe they can add a microwave oven as in holidays,you're sometimes tired of cooking when you're with children!
Overall: The stay was excellent as usual.Staff excellent, position in the city of Puerto de la Cruz very convenient between city-center and playa Jardin.The hotel is very clean and I didn't see not a single coakroch..and it's very appreciated when you know Canary Islands! The appart-hotel is mainly visited by Scandinavian people,then Germans an French people (like us!!) (99296950)
(3304525529)
almost everything!
More t.v. channels and a microwave in the room
Overall: Excellent stay.Friendly staff and friendly cleaning girls. I was there with my two children( 9 an 7 y.o.)and they appreciated the roof top pool and the flipper game in the hotel bar.Prices at the bar are more than affordables( e.g. soft drink at 1 euro) Very near the beautiful Playa Jardin and all shops. More Tv channels would me a must(one in French would be so great!) (3304118274)
c,ean and central to the town
(1763344)
rapport qualité prix
appart assez spacieux
vu sur le teide
quartier calme mais proche boutique, plage et parc pour enfants
repas variés et frais ( hormis desserts toujours flan et glaces)
pas de volets ( toujours luminosité)
pas de parking ( mais un terrain parking assez proche)
Overall: positif (107848266)
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