| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
Clean, comfortable room, safe car park, pleasant and friendly staff.
Booking procedure did not state hotel closed 12noon/6pm on the day of our arrival.
Overall: Good clean and comfortable accommodation, with friendly staff who had a good command of english, safe car park which was locked overnight. The booking procedure needs improving so that customers are aware that they cannot enter the hotel during the afternoons despite the booking stating an afternoon arrival. Recommended for a one or two night stay. (1464389)
(108733079)
Service from staff
No english tv channels as with other hotel groups.
Overall: Very enjoyable (108902636)
very friendly staff, staff very helpful and attentive at breakfast.
good room nice to have tea and coffee in room
Overall: Good hotel with little extras to make your stay comfortable hypermarket next to hotel with restaraunt 24 hour petrol station (108534019)
easy to find. helpful and friendly staff. near to buses into Rheims. next to public park.
situation at the edge of a commercial estate. no air conditioning and a bit too noisy to have windows open at night.
Overall: Did the job. (107422568)
(107557967)
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