| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money |  2.9 / 5 |
| Performance of staff |  3.2 / 5 |
| Your room |  2.4 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.7 / 5 |
| Guest Rating | 2.8 / 5 |
1.3 / 5
Anonymous
on 20/12/2004
(Solo business traveller)
(1754549)
2.3 / 5
Anonymous
on 11/12/2004
(Solo leisure traveller)
friendly front desk
poor quality overall
Overall: My daughter booked this for me online - I wanted something not too far from Waterloo station (it was actually an 8 pound ride to the station so that should be taken in consideration in cost analysis ... This was an old hotel not updated to today's standards. very tiny cramped room good for no more than a couple of nights at a time and one suitcase. (the bed is against 2 walls, right against the heater and partly under the window. old fashioned and impractical separate hot and cold faucets not working lamp no safety information very old tough spring mattress that dug in my back all night it was in a rougher part of town the door with an old fashion key/hole opened out into the hall instead of inside the room - it was impossible for me to put my suitcase in front of the door to block access for safety sake (single woman traveling alone. it seemed threadbare but probably clean- very thin walls - the guest next to my room was angry (and let me know it loudly !!) because I took a shower and made some noise (while trying to be as quiet as possible)early in the morning (6 am) (I had an early train to Paris) this is for someone who doesn't care about the surroundings, not ocncerned about personal privacy and safety, does not need to watch the news in bed (no TV in room but 2 or 3 in the lobby) but not a pb for me. The man at the front desk was very nice and helpful. (1728207)
1.9 / 5
Anonymous
on 12/11/2009
(Solo business traveller)
Cheap-ish
Shaver point in room didn't work
Door lock was not entirely secure and needs replacing
Hotel cleanliness was generally fairly poor and hotel felt delapidated
Overall: Glad to survive in such a rotten area - my fault for not knowing London that well! (108668150)
1.6 / 5
Anonymous
on 28/07/2009
(Young couple)
10% discount in the attached indian restaurant(which didnt even sell alcohol as it had no license!!! sheets were clean and hot water. open 24 hours.
dirty floor, walls, chairs with stains of what god only knows! door was very old fashioned and could of been broken into extremely easy, tv was fuzzy, crap view of house tops, room very un-soundproof,tiny room.
Overall: never again, we came and enjoyed ourselves with some champagne and left at 1.00am in the morning and slept in the comfort of our bed. it was like a drug addicts hostel (108586141)
3.1 / 5
Anonymous
on 14/02/2009
(Solo business traveller)
(107301381)
2.0 / 5
Thierry [Gilly sur Isère, FR]
on 13/11/2008
(Mature couple)
Overall: Not enough clean - Welcome adequate (107704654)
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