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Home > United Kingdom > England > East Yorkshire > Kingston upon Hull > Kingston Theatre Hotel

Kingston Theatre Hotel, Hull

1-2 Kingston Square, Hull, HU2 8DA
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 3.7 / 5 3.7 / 5
  • Overall value for money 4.0 / 5 4.0 / 5
  • Performance of staff 4.3 / 5 4.3 / 5
  • Your room 3.9 / 5 3.9 / 5
  • Overall experience 4.1 / 5 4.1 / 5
  • Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
  • Guest Rating 4.1 / 5 4.1 / 5

Guest Reviews

4.3 / 5 4.3 / 5 Rosemary [Margate, GB] on 15/10/2009 (Group of adult friends)

The staff were helpful and friendly and the food was hot and filling.

Directions to the hotel were not good.We could only find one sign to the New Hull Theatre and got lost.I commented to the receptionist when we were checking out and she said they often had guests phoning for directions!

Overall: Excellent  (108597098)

3.4 / 5 3.4 / 5 Anonymous on 13/09/2009 (Young couple)

Room size large Bed comfortable Good TV breakfast good

Bathroom very small & poky (especially given the size of the main room) with a musty smell. Basically was like a broom closet behind the stairs. Needs refurbishment. Only a shower - also very small! Waiter at breakfast on second day a bit grumpy albeit we were a bit on the late side.

 (108970109)

4.0 / 5 4.0 / 5 Anonymous on 06/09/2009 (Solo business traveller)

Need to change the curtain mechanism in both the bedroom and the bathroom in Room 8. They are too stiff and come off the rails because there is no slack.

 (108232023)

4.7 / 5 4.7 / 5 Anonymous on 03/09/2009 (Group of adult friends)

 (107402320)

4.0 / 5 4.0 / 5 Anonymous on 13/08/2009 (Solo business traveller)

 (108925101)

2.9 / 5 2.9 / 5 Anonymous on 10/08/2009 (Solo leisure traveller)

The room was clean and perfectly adequate.

The room was hugely hot and stuffy when I first arrived (on an average August afternoon) and it took a while to cool down with the window wide open. The mattress on the bed must have been ancient as it had lost all spring and had been flattened on one side where people had been sitting so one tended to find oneself being tipped out of bed during the night. The main problem was the noise. There was a wedding in the function room directly underneath the bedroom and the disco thumped through the floor so sleep was impossible until the music stopped at midnight. I phoned reception to find out when the noise would cease and it took over 10 minutes for anyone to answer, despite the notice on the door which cheerfully informed me that reception was there to help with any problem 24 hours a day; simply not true, sadly.

Overall: It was just adequate for one night, but my stay was overshadowed by the disturbance from the disco. I do think they might have warned me and put me in a room well away from the source of the noise; the hotel didn't seem to be very full judging by the 6 people at breakfast. Not a place I will be hastening back to, certainly.  (108859624)

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