| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.8 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.4 / 5 |
3.3 / 5
Anonymous
on 29/05/2009
(Mature couple)
Staff were polite. Good location in town. Food was good.
Door locks not working properly. No secure parking. Breakfast plates to small, made the meal appear to be inadequate.
Overall: Pleasant stay, but frustated by the failure of the swipe cards to open the room doors, not helped by the excuse given that the batteries were worn out - if this is the case why were they not changed? (107728079)
4.9 / 5
Eugene [Belfast, GB]
on 04/03/2009
(Solo business traveller)
Warm and clean
Biscuits provided with room facilities
Stopper in sink defective, very minor point
Overall: No complaints , good to excellent (107413232)
4.3 / 5
John [Inverness, GB]
on 15/09/2008
(Mature couple)
Quality of Staff, quality of food, atmosphere generated on the Saturday night.
View from room
Overall: We wern't fully expecting the quality of the service we received - we would normally expect this quality of service in a 4* City Centre hotel. There was an excellent music night on Saturday night, which we really appreciated. (108071366)
4.3 / 5
D B [Basford, United Kingdom;GB]
on 15/04/2007
(Mature couple)
(99187111)
4.0 / 5
helen [Warwick, United Kingdom;GB]
on 14/03/2007
(Solo leisure traveller)
The accommodation was very clean, staff were excellent, I had a very relaxing stay and will probably stay again.
There was some noise from the street outside the hotel, maybe triple glaze windows would be better.
Overall: Would like to know if the hotel offer pick up from airport? but as I booked on the internet did not deal directly with hotel so maybe they do offer this service. The hotel is very nicely decorated, clean and the food and service was excellent. (99025625)
4.9 / 5
Anonymous
on 16/02/2007
(Mature couple)
(99944919)
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