| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
4.9 / 5
DAVID [charlotte, US]
on 03/10/2009
(Mature couple)
We loved the hotel. The staff was great and always helpful...Great places to eat recommended and the tour desk helped us book our great tours....We would stay there again and have told many people about your hotel. Loved the pool and spa area...Good walk up the hill for the view and the Geysir...
Overall: We loved it. (108395660)
2.7 / 5
Thomas [Westminster, US]
on 23/02/2009
(Solo business traveller)
Semi-friendly staff but overly occupied in their own conversations with each other. Guests wait until they finish.
Pool and Sauna staff were quite inpolite. Hotel food was 4 on a scale of 10. Same small and limited menu daily. Too much wind noise coming around the window prevented going to sleep easily.
Overall: Too far from town, even with a bus service. No where to walk to easily. You are basically stuck there once you arrive, unless you have a car or emply a taxi. I would gladly spend an additional US $ 40 per night to stay closer to town and restaurant alternatives. (107941208)
3.4 / 5
Paul [Cross Keys, GB]
on 16/09/2008
(Solo leisure traveller)
(107273240)
4.6 / 5
Kevin [Columbia, US]
on 14/07/2008
(Group of adult friends)
Excellent restaurant and helpful employees
The room was small
(97673271)
4.0 / 5
Anonymous
on 05/01/2008
(Family with young children)
pool, tourist info desk to book trips, cot and toys in room
no bath, not as central to reykavik as we thought
(97530119)
4.3 / 5
Anonymous
on 05/07/2007
(Solo business traveller)
(99182722)
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