| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.2 / 5 |
3.3 / 5
Anonymous
on 28/10/2009
(Mature couple)
Helpful and efficient staff
nice grounds
lift not working
tea/coffee making supplies in room poor - especially UHT milk instead of creamer
bed sagged in middle
Overall: Stay was spoiled because we were on the second floor and the lift was not working. My husband has breathing problems and struggled every time we had to go up the stairs. (108632668)
4.9 / 5
Charlie [Whiteley, GB]
on 09/09/2009
(Solo business traveller)
(108359711)
4.9 / 5
jennifer [cheshunt, GB]
on 06/08/2009
(Solo leisure traveller)
Really enjoyed our stay, staff were so friendly and helpfull, will recomened to our friends.
(107361812)
5.0 / 5
Micheal [southport, GB]
on 09/07/2009
(Family with older children)
Easy to find, very helpful friendly staff and first class accomodation and amenities.
Overall: I needed somewhere to stay as close to Dane End as possible as I had a business appointment on Sunday. Mulberry Lodge was not only a great location, but value for money too. As a family with a 14mth old baby, we couldn't have asked for more. Service with a smile at all times. Warm and friendly atmosphere on arrival. Glad we stayed 2 nights, wish it could have been more. (107591088)
4.3 / 5
Anonymous
on 13/06/2009
(Mature couple)
(107904416)
4.1 / 5
Anonymous
on 01/06/2009
(Young couple)
Nice area and very quiet. Felt secure and safe due to gated access and pin entry. Good breakfast and friendly staff. Rooms very good and comfortable.
Bathroom slightly small, breakfast area cramped if more than four tables in use
Overall: Good value for money and would use again (107778829)
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