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The Skikero Hotel, Scarborough

5-7 Falconers Square, Scarborough, YO11 2EJ
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.6 / 5 3.6 / 5
Working order of facilities / equipment 3.0 / 5 3.0 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 3.0 / 5 3.0 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
Guest Rating 3.3 / 5 3.3 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.4 / 5 3.4 / 5 Thomas [Langnau, Switzerland] on 16/10/2004 (Solo leisure traveller)

Cool staff members, they were nice and friendly and tried to fulfill any wish.

It was all right except for the heating - it did not work the whole 6 days... but the rest was quite o.k., it was just too cold inside the hotel.

Overall: There's only one problem. When I booked the room in the internet I was told that I will have to pay on check-out. After the booking, I was suddenly told that half of the price was already taken from my credit card. And when I got the receipt of my dredit card institute one week later, I saw that I had already been charged the full price! I think the information on the website is really bad, because if you want to cancel the booking I don't know if you get your money back... don't think so... But the rest was quite o.k. except for the heating. Maybe the guests should be informed in advance about such problems. It was not very comfortable inside the room, lucky as I was, I have been a lot in the city and not in my room so it was not actually a big problem.  (1517389)

1.6 / 5 1.6 / 5 Anonymous on 15/09/2009 (Same sex couple)

Central

NO EN-SUITE - despite stating all double rooms had them. VERY BASIC. VERY NOISY. NOT CLEAN. Breakfast cold. Receptionist - spoke little english. VERY LOW DOOR ON OUR ROOM -- I'M 6 FT 4" AND BANGED MY HEAD EVERY TIME - PARTICULARLY IN THE NIGHT WHEN HAD TO GO TO THE SHARED BATHROOM AS THERE WAS NO EN-SUITE - DESPITE STATING IT WAS.

Overall: DEFINITELY NOT GOING BACK !!!!!  (108342187)

3.3 / 5 3.3 / 5 Anonymous on 08/09/2009 (Young couple)

 (108658484)

4.7 / 5 4.7 / 5 Anonymous on 01/09/2009 (Mature couple)

we was very pleased with the service we was given ensuite room which did,nt cost extra .

parking very bad. hotels should have designated parking areas reserved around them so many to each hotel depending how many rooms they have, al,so hotels should be doubleglazed because of the seagulls at night

Overall: we had a very good holiday and was made welcome from the start.  (107984081)

3.4 / 5 3.4 / 5 Roy [Bury St Edmunds, Suffolk, GB] on 18/07/2009 (Mature couple)

Central position. Reasonable price. Clean and friendly. Access to exellent Italian resturant.

Noise at night from neighbourhood. Parking a bit of a problem.

 (107278787)

3.3 / 5 3.3 / 5 Anonymous on 06/07/2009 (Young couple)

Overall: The hotel and the staff was ok. I found it strange that no reception during the night. There was a group of boys who didnt leave us alone during the night - they went so far, so on the second night around 2pm we decided to leave the hotel and drive 200 miles rather then stay. It seems like that the managment able to return our 50% of money back... we'll see. I admit again, the staff is nice, the breakfast is good and the rooms are fine too. We were just unlucky...  (107917830)

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