| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room |  3.5 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.9 / 5
John [Banstead, United Kingdom]
on 29/08/2004
(Group of adult friends)
First class service, great staff, overall great Hotel.
I would like to have seen Satalite TV.apart from that none
Overall: Generally all was as expected and run very profesionally.The manager was great and very informative about things to do on the island he's a gem.The food was first class,walk to city centre about 15-20 minutes at a steady stroll. (1381162)
4.9 / 5
Anonymous
on 18/06/2009
(Young couple)
Hotel staff were very friendly and polite. The room was cleaned daily to a very high standard.
(107306747)
4.0 / 5
Carole [Merseyside, GB]
on 22/10/2008
(Mature couple)
(107179661)
3.1 / 5
Anonymous
on 26/09/2008
(Mature couple)
Excellent Receptionist - wish we had taken her name. She was a delight and an absolute asset to your company. No doubt you can find out who was on duty when we checked in and out. Breakfast was good.
A bit outdated in decor. We are in our mid 40-s and we found the majority of people staying were elderly. There is a lack of soundproofing between rooms. Basically we could hear everything our neighbours were saying/doing, and no doubt vice versa!
Overall: Adequate. Would not choose to stay again unless it was refurbed and updated to attract a younger client base. (97947577)
4.1 / 5
Anonymous
on 31/08/2008
(Group of adult friends)
Friendliness of staff, particularly on the Reception Area.
Breakfast was good, although I am a fresh fruit fan at breakfast and there wasn't any provided.
The taps in the bathroom in one of our rooms were very difficult to turn completely off.
Overall: We enjoyed the stay, although the location was away from the centre of St. Helier. (108023851)
4.1 / 5
Mr G A [Halifax,, GB]
on 09/08/2008
(Young couple)
friendly staff, very helpfull
plugs in wrong place in room ie hair dryer would not reach to nearest mirrow
Overall: a clean hotel with friendly helpfull staff, pool was a added advantage when thinking where to stay (108001340)
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