| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating |  4.1 / 5 |
5.0 / 5
Anonymous
on 25/05/2009
(Mature couple)
staff excellent,friendly and helpful. Everywhere clean. Food excellent.
Alot of stairs, may not be suitable for the old or those with walking difficulties, though there is a lift, but does not access all areas.
Overall: Brilliant, thankyou, my husband has dietry requirements, and management said if nothing suitable on the menu, let them know and would accomodate his diet. (107647534)
4.0 / 5
Anonymous
on 01/05/2009
(Mature couple)
Location & Staff
(107711704)
4.7 / 5
Paul [Stourbridge, GB]
on 21/04/2009
(Mature couple)
Staff, food, location, lesuire facilities
bedrooms a little dated
Overall: The hotel was excellent. Staff were wonderful and could not do enough for you. The bedroom was clean and well equipped although dated. I would recommend this to anyone staying on Jersey and would stay again. The Pool was wonderful. The whole experience was excellent. I just wish my staff worked as hard in my buisness! (107301269)
4.1 / 5
Anonymous
on 29/07/2008
(Mature couple)
Leisure facilities, staff and location and we didn't find parking that big a problem
cold water tap was hot, curtains were too thin
Overall: Excellent, staff were happy and friendly (108020508)
1.9 / 5
dirk [zwijnaarde, BE]
on 19/07/2008
(Group of work colleagues)
(108046140)
4.1 / 5
Marguerite [Dagenham, GB]
on 11/07/2008
(Mature couple)
Friendly staff always willing to please and help,stocked up with neccesities etc tea, milk, sugar,toilet rolls,bed was well made,room seemed always clean.
shower didnt work very well taps ran as well as shower same time,bathroom floor was extremely slippery when not wet,not enough parking,bar needed a fan to hot and stuffy,our room needed a fan,more english food without garnish on menus each night,more selection.
Overall: very pleasant and relaxing,would go again.... (97351981)
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