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3 star

Best Western Royal Hotel, St. Helier

David Place, St. Helier, JE2 4TD
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.6 / 5 4.6 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 3.9 / 5 3.9 / 5
Performance of staff 4.5 / 5 4.5 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.1 / 5 4.1 / 5 Terry [Derby, GB] on 08/11/2009 (Solo business traveller)

Nice room, Good bar with very good well priced bar menu.Hotel was well presented and clean.

Breakfast on the final day of my stay was very poor everything was cold inculding the "burnt" scrambled eggs, left 80 % of my breakfast, very poor.

Overall: A nice pleasant hotel, well located. The room was large with a good standard of decore. Staff were helpful.  (108196764)

4.7 / 5 4.7 / 5 Anonymous on 16/07/2009 (Same sex couple)

Extremely helpful and polite staff. The food was excellent and the rooms very clean and comfortable.

Overall: Would highly recommend staying at this hotel.  (107464512)

4.7 / 5 4.7 / 5 Anonymous on 24/04/2009 (Solo leisure traveller)

From the moment I arrived at the hotel, I felt extremely comfortable, not only in the room allocated but also in the restaurant and bar were the service was of a very high standard.

Overall: Very Good  (107628779)

4.6 / 5 4.6 / 5 Sheila [Nottingham, GB] on 31/08/2008 (Group of work colleagues)

Staff helpful and friendly

Did not appreciate having to carry my suitcase up a flight of stairs. A lift would have been appreciated

Overall: Good and would return if visiting Jersey again  (107108031)

3.9 / 5 3.9 / 5 Martin [Taunton, GB] on 04/06/2008 (Solo business traveller)

 (97517518)

4.0 / 5 4.0 / 5 Anonymous on 04/12/2007 (Solo business traveller)

V good sized room

Overall: V friendly staff. V pleasant stay-just a shame that the restaurant doesnt get busy as put me off eating in there. Bar menu was good though. V good sized room this time.  (97557602)

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