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Carlton Hotel, London

Birkenhead Street, London, WC1H 8BA
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.7 / 5 3.7 / 5
Working order of facilities / equipment 2.7 / 5 2.7 / 5
Overall value for money 2.9 / 5 2.9 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 2.6 / 5 2.6 / 5
Overall experience 3.0 / 5 3.0 / 5
Order and cleanliness of the hotel 3.1 / 5 3.1 / 5
Guest Rating 3.1 / 5 3.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.7 / 5 1.7 / 5 ian [york, GB] on 17/11/2009 (Solo business traveller)

Overall: very noise. room small and very tatty. corridors had walpaper hanging off walls. very dity as a whole. person in room next door was smaking and the whole floor, including room stunk. thought i was going to catch something the place was so filthy.  (108285780)

3.7 / 5 3.7 / 5 Anonymous on 24/10/2009 (Young couple)

great location

small bed for 2 persons

 (108975381)

3.0 / 5 3.0 / 5 Anonymous on 01/10/2009 (Group of adult friends)

Good location (excellent traffic junction for public transport) 24 hours reception (quick check in and out) Paying with credit cards Serving of breakfast

Very little room for 4 persons (2 beds only in ~15sqm and no chairs) Very little shower-stall Not enough hanging warderobe (for 4 persons) and, therefore, not enough place to dress from suitcase Breakfast unvaried (for longer staying monotonous)

Overall: Good hotel for 3-4 days of staying Despite of the heavy traffic on the streets, hotel is fairly quiet  (108648825)

3.9 / 5 3.9 / 5 Robert [St Peter Port, Guernsey, GB] on 30/09/2009 (Mature couple)

The hotel was clean and the staff were friendly. Excellent location for London transport. The self-service breakfast and the coffee on both days was well cooked and tasty, plenty of it, and was very enjoyable, with great service.

The lift is extremely slow, and because of the hotels' location it can be a little noisy at night, although not enough to prevent sleep. Anyone over 6ft will find the beds a little short.

Overall: I would stay here again when next in London, as the location next to Kings Cross made travel very easy, and the excellent breakfast prepares you for the day.  (108482689)

2.6 / 5 2.6 / 5 Anonymous on 20/08/2009 (Group of adult friends)

the staff was very friendly and helpful

I know London is expensive, but to pay £100/night for a room where the front window was barely in one piece, the bathroom had mold, and the smell of cigarettes(non-smoking facility?)wafted through the room all night, was almost too much to bear.

Overall: Wouldn't stay there again.  (108152508)

4.0 / 5 4.0 / 5 mark [worcester, GB] on 18/08/2009 (Group of adult friends)

very good value, very clean ,very helpful staff

insufficient room for breakfast

 (108766856)

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