Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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Good location - quiet and close to Kings Cross
Quiet hotel generally
Easy check-in and out
Reception staff good
Generally very clean
Very poor breakfast experience - staff were unfriendly and we needed to ask to things such as toast and condiments. Although they were cheerful with each other, they were not at all friendly with guests. The quality of food was poor, the coffee was dreadful. I was also very suprised by the absence of tea/coffee making facilities in the room. Poor drainage from the shower.
