Business Services Book a Hotel Disclaimer Advertise on Streetmap How to link to us

Home > United Kingdom > England > Hampshire > Stockbridge > Grosvenor Hotel

Grosvenor Hotel, Stockbridge, nr Andover

High Street, Stockbridge, nr Andover, SO20 6EU
See available rooms and book

Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 4.0 / 5 4.0 / 5
  • Overall value for money 4.4 / 5 4.4 / 5
  • Performance of staff 4.1 / 5 4.1 / 5
  • Your room 3.9 / 5 3.9 / 5
  • Overall experience 4.1 / 5 4.1 / 5
  • Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
  • Guest Rating 4.1 / 5 4.1 / 5

Guest Reviews

2.1 / 5 2.1 / 5 Anonymous on 14/10/2009 (Mature couple)

Friendly staff

Room not made up for post 2pm check-in. We weren't told & only discovered it when we got to room. Could not cope with the numbers at breakfast on Sunday am -no control of seating, tables not cleared & staff clearly out of their depth. Mistake on our bill that could not be clarified because relevant receipts could not be found.

Overall: Organisation - of reception and dining room - clearly is not up to the standards we have experienced in other hotels of similar rating.  (108151829)

5.0 / 5 5.0 / 5 edward [essex, GB] on 12/10/2009 (Mature couple)

good food, comfortable king size bed,effecient staff, overall excellent place to stay. Would recommend and certainly book this hotel again.

Overall: one of the best overnight stays we have had in England.  (108564183)

3.7 / 5 3.7 / 5 Stephen [Derby, GB] on 30/09/2009 (Mature couple)

Value for money (weekend rate helped), lovely location, great breakfast.

A little in need of TLC - shabby in parts.

Overall: Very pleasant, no grumbles.  (108652098)

4.3 / 5 4.3 / 5 lloyd [Northampton, GB] on 08/09/2009 (Young couple)

Excellent food, staff were great, rooma were pleasant. Overall I would stay again.

A family group had booked, around 12 of us stayed for min of 2 nights, and there was confusion over the booking of a couple within our group on the Friday evening, although this was sorted eventually.

Overall: Pleasant hotel, would definately stay again.  (108909952)

4.3 / 5 4.3 / 5 Anonymous on 23/08/2009 (Solo leisure traveller)

 (108915730)

3.6 / 5 3.6 / 5 Kathleen [Stoke on Trent, GB] on 12/08/2009 (Mature couple)

Well positioned with good car park and friendly helpful staff.

Everywhere looking a little tired. Rooms and corridors need a good cleaning at the edges where the vacuum doesn't reach. Empty coffee cup left on window sill for length of our stay. Could do with a paint here and there. Needs a general sprucing up.

Overall: We stayed only Sunday night as we needed to be close by on Monday morning and therefore we got a very good price which meant we felt we had got excellent value for money.  (108697470)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.

Add your hotel Advertise
Business Services Book a Hotel Disclaimer Advertise on Streetmap How to link to us