| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.9 / 5
Anonymous
on 15/12/2009
(Mature couple)
(108617603)
2.7 / 5
karla [southamton, GB]
on 04/11/2009
(Family with older children)
the toliet door would not lock the staff said it would take 2 hours for maintance to come out by this time we would of left for the christning party also i had 3 kids with me and they walkin about on the floor as kids do and we had guests down below us bangin on celing above them frightin my 5 year old to death and had the cheek to complian about us. we never stayed the night we left went to the party and i drove home 70 miles late at night and could not have a drink as planned it spoilt my evening
(108749017)
4.6 / 5
derek [horley, GB]
on 03/11/2009
(Mature couple)
excellent all round
Overall: as above (108264136)
3.6 / 5
Anonymous
on 13/10/2009
(Mature couple)
(107998777)
3.6 / 5
Anonymous
on 28/09/2009
(Solo business traveller)
Very comfortable bed
When I booked on line the cost of the room was taken from my credit card - no problem with that. However, when I went into the restauarant I was advised that as my room had been prepaid they could not take my meal order without swiping my credit card as surity. As I did not have my card on me at the time I ended up paying cash. Whilst this was not a problem to me on the night it could have been. The hotel needs to have a greater awareness of business travellers needs ie one bill settled upon departure.
Overall: Average standard of accomodation with room rates slightly higher than average. (108960910)
1.3 / 5
david [downham market, GB]
on 27/09/2009
(Solo business traveller)
BREAKFAST AND BREAKFAST STAFF WAS VERY GOOD, HOTEL HAD ROOF.
APPAULING SHIT STAIN ON MY BED SHEETS. MADE ME FEEL ILL, ARRIVED AT 9.30 PM, RECEPTION LOCKED FORCED TO GO TO THE BAR AND PLEAD FOR ADMISSION.
Overall: DREADFUL! SEE ABOVE. COMPETITION FROM PREMIER TRAVEL INN WILL FORCE YOU TO IMPROVE,OR YOU SHALL FALL!"!! WILL PASTE NEG COMMENTS ON INTERNET IN YOUR REVIEWS ...YOU NEED TO ENTER THE 21ST CENTURY ..FAST...SORRY FOR MY HONEST HONEST OPINION (108934613)
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