| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
Functional/everything worked/just what was neccessary
Overall: The directions to the hotel were perfect - the reception, during a very busy time for the staff, was excellent and personal - the dining room staff made me feel very welcome while coping with the back end of a seriously busy Xmas session. (1683028)
Friendly staff and secure parking
Creaky stairs
Overall: Room was comfortable. I was a little alarmed to find that the window had been left open behind the drapes - I hadn't noticed earlier. Coffee / tea facilities in room had not been replenished and there was very little lavatory paper. Bed was comfortable and linen clean. Breakfast fine. I chose badly at dinner however. Tomatoes 'stuffed with couscous' seemed to have been confused with rice. My colleagues, however, seemed to enjoy their meals. The location and parking were excellent and a convenient starting point for our business. (1531874)
(108565780)
(108775541)
Fantastic customer service and excellent food. Very friendly atmosphere
Overall: See good points (108754488)
(108197149)
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