| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
(108590992)
Restaurant Service very poor over an hour wait from ordering to being served.
Breakfast Full English items not available (Run Out)
Another night Steak Asked for Medium but it came up burnt and like piece of hardboard (sent it back)
Overall: Very basic (108892489)
Staff and cleanliness very good, which of course is the most important factor when rating a hotel. We asked for a garden room, and was very pleased with it.
A good coat of paint would not go amiss
Overall: Very good,will definitely stay again when in the area. (108474824)
great deals in the restaurant
room was basic, and dark.
(108694813)
(108176532)
spacious room, great restuarant& lovely breakfast and servis!
fixed shower was annoying flexable one would be better.
Overall: pleasant stay would come again (108960963)
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